Free Shipping?
For any order of $59 or more, your shipping is free! For orders under $59, there's a flat rate $5.99 fee. Alternatively, shipping costs may be calculated at checkout based on the size and weight of the package, location, and speed of delivery. Default shipping speed is standard ground; however, expedited shipping is also available.
Who ships the products?
Most products ship directly from our very own True Goods warehouse via UPS and USPS. On rare occasion, some items may ship directly from the manufacturer.
Where Do You Ship?
We currently ship to the United States, including Alaska and Hawaii, though free shipping does not apply outside the Continental United States. Unfortunately at this time, we do not accept orders to Canada or other International addresses – but we will soon, so stay tuned!
When will I receive my order?
True Goods is dedicated to speedy delivery practices. In general, your package should arrive within 3-7 days of purchase. Please allow for more time during the holiday season.
Shipping Disclaimers
True Goods does not require signature verification on orders shipped standard ground. Please provide a secure shipping address to ensure your order does not get lost or stolen. You are responsible for your order once it has been shipped.